Between the Hammer and the List: Doable Accessibility
Accessibility discussions are a perennial marginal topic in the library literature and at conferences. No librarians known to library literature are staunchly anti-accessibility. Despite friendly intentions, however, libraries can be a bit behind on accessibility in some way or (perhaps more commonly) librarians just aren’t sure. This may be partly attributable to the tenor of the discussion around accessibility which tends to focus on two organizing schemata: it’s federal law and must be done or lawsuits will soon follow (the hammer) or here is a 508 compliance checklist, tick the boxes (the list). Getting beyond the hammer and the list maybe require a shift in mindset. Librarians of various passions can get excited about accessibility. Are you interested in:
- Outreach
- Issues of access
- Usability
- Library as place
- Web design
- Technology
- Student success/assessment/retention
- Multiple intelligences/modes of learning/literacies
If accessibility is conceptualized as somewhere “over there,” outside the purview of a speciality (or librarianship itself), then it can be deprioritized. But there is hope. Beyond the quick fear of lawsuits and the arcane meanderings of accessibility laws lie simple steps that libraries can take to create a welcoming atmosphere for learners of all types.
A little knowledge
Librarians are deluged with many yet-another-thing-to-worry-about issues. Not every library has the resources for a dedicated accessibility position. A doable solution is to widely spread shallow knowledge. Librarians and all library staff need to have a baseline familiarity with the accessibility options provided by the library. What adaptive technologies and software is available at library accessibility stations? Librarians do not need to be able to troubleshoot, but a little familiarity will stave off that moment of hammer fear when a patron asks “Do you have JAWS 11+?” Librarians that don’t get asked these questions often will need periodic reviews or, in the best case, a section in a institutional knowledge platform with accessibility information. If you don’t have these avenues, a “cheat sheet” placed around the desk or station can also work. It should detail basic functions and current version numbers. Versions are important and can have major updates that make one internet technology or another greatly more accessible.
A point person
Another way of streamlining accessibility knowledge is to appoint an accessibility liaison that has the responsibility to keep other folks in the library abreast of current accessibility issues. This person won’t *only* work with accessibility, but can liaise with the office on campus that deals with accessibility issues. Accessibility offices tend to be looking for partners in much the same way librarians do and it can be a “natural ally” situation. This point person can break through the hammer and the list with practical accessibility knowledge hopefully grounded in experiential knowledge.
For more great ideas see the Oct. issue of Library Technology Reports: Making Libraries Accessible.
Photo credits: ‘the shopping list’ or ‘another one of the reasons why I adore him’ by Aaron Edwards http://www.flickr.com/photos/evill1/105814713/
Perfect Handle Counterfeit Hammer by Noel C. Hankamer http://www.flickr.com/photos/nhankamer/4703022414/in/photostream/
Academic librarians and PA Forward
The new PA Forward initiative, officially launched in February 2012, continues to have a relatively low level of participation by academic librarians. We want to change that! In order for PA Forward to be a strong and effective advocacy initiative, all types of librarians must participate. And to participate, they first must recognize the benefits of a program that clearly demonstrates the value that libraries provide to their communities, whether students on their campuses or citizens in their towns.
This fall, PaLA President Debbie Malone created an ad hoc committee to encourage more academic librarian participation in PA Forward. She asked Erin Dorney and Erin Burns, members of the CRD Board, to conduct two focus groups at the Annual PaLA Conference. The goal of the focus groups was to understand the reluctance of academics to get involved with PA Forward and to identify what can be done to make it clear that PA Forward is not just an advocacy effort for public librarians and public libraries but for all librarians and libraries.
The summaries of the focus group discussions were fascinating. Many participants saw the activities described in the PA Forward Best Practices for Literacy database as mostly programs for public libraries, which academic librarians could not recreate without “stepping on the toes” of other units on their campuses. They were unsure as to what they could contribute to the initiative and what they could gain from it.
Clearly, we need to clarify what constitutes a ‘best practice.’ A ‘best practice’ is simply something a library does that effectively meets the needs of its patrons. It does not mean peer-reviewed or award-winning or grant-funded. A best practice can certainly also be a new well-funded or award-willing initiative, with lots of bells and whistles, but the important thing is that it makes a contribution and difference in the lives of the people the library serves. A best practice can also be something you think other librarians could adapt for use in their own situations. In short, a best practice is something that works.
Why is the PA Forward Best Practices for Literacy database so important? The PA Forward Partners and the public need to clearly see the multiple ways that academic libraries provide value to their campuses and surrounding communities. Recently three new academic associations have joined PA Forward as Partners: ACRL/Delaware Valley Chapter, PALCI, and ACLCP (Associated College Libraries of Central Pennsylvania). They also need to see examples of academic librarian involvement in the initiative so they can clearly understand how they can contribute.
The following is a partial list of some of the activities in which academic librarians regularly participate that could easily be included in the best practices database. Each supports one (or more) of the five PA Forward literacies: information literacy, financial literacy, health literacy, basic literacy, and social & civic literacy:
- Library involvement in an institution’s open access repository or online open access journals created and/or edited by faculty members
- Pedagogies that work or assessment techniques that measure student learning outcomes of importance to the institution
- Library participation in One Book, One Campus events
- Online tutorials that engage students and provide assessment of student learning
- Library participation in first-year experience programs and events
- Library collaborations with student life departments
- Librarian contributions to the work of significant campus committees
- Programming created and hosted by the library which is designed for the campus community and/or the public at large
- Other creative ways you reach out to faculty, staff and students on campus!
We know there are many academic librarians doing similar, creative things on their campuses, significantly contributing to their institutional mission and students’ education, and we want to hear about it! Please take a moment to add a description of your work to the PA Forward Best Practices for Literacy database. It’s very easy. Just go to our online form at http://tinyurl.com/PAFBestForm. The database is moderated by the PaLA Public Relations/Marketing Committee, so it will take a day or two to appear. If you have any questions, feel free to contact either Debbie Malone (debbie DOT malone AT desales DOT edu) or Linda Neyer (crdpala AT gmail). We want to hear from you!
Debbie Malone, 2012 PaLA President, and Linda Neyer, 2012 CRD Chair
Reflections on PaLA Annual Conference 2012
by Tom Reinsfelder and Christina Steffy
Each year, PaLA’s annual conference is filled with informative, educational events to help librarians in all areas of the field gain valuable knowledge through sessions and through networking opportunities. Although we know this when we attend, or when we see if it’s possible to attend, we don’t always take the time to actively reflect on the conference and to share our thoughts with other librarians. This week, we’re sharing our thoughts on the PaLA 2012 Annual Conference that was held in Gettysburg.
Christina Steffy
This PaLA conference is not the first one I’ve attended, but it was certainly filled with “firsts” that made this a unique experience for me. This was my first PaLA annual conference as a librarian – my previous annual conference I attended was as an MLIS student – so I had a new perspective on things. Rather than seeing this as a chance to learn about what I will be doing in my field and to perform information interviews, I was viewing this through the lens of, “How can I use what I’m learning here to improve my library services?” This was also my first year on CRD Board, so it was the first year I really felt like I had a stake in the conference. Through reviewing conference proposals, serving as a moderator for a session, and attending a session to distribute materials and help promote Pennsylvania Libraries: Research & Practice, I was contributing to the growth and development of the profession in addition to my own personal professional growth.
While at PaLA, I attended the following sessions: The Embedded Librarian: A Crucial Addition to Online, Graduate Research Courses(I moderated this session); Sustainability Usability Testing in Academic Libraries through Student Staff Training; Evidence-Based Practice and Information Literacy: Connections and Possibilities; A New Online Open Access Publication for Pennsylvania’s Academic Libraries: Updates & Opportunities; and Course & Subject Guides: Evolved Learning Spaces or Instructional Crutches. I also viewed many of the poster presentations. As a solo librarian, it was nice to get out and be around other librarians so that I don’t become “isolated” and not keep up with what’s going on outside my library. Also, through these sessions, I was able to network (which is important for anyone, not just for someone in the early stages of her career), and I was able to engage in formal and informal exchanges of ideas. I found the sessions on course guides and evidence-based practice to be especially interesting and relevant to me. I’m currently creating guides for my nursing schools using a “home grown” method and it was nice to connect with others about this, and to make sure that I’m critically evaluating the need for these guides. Also, evidence-based practice is important in the health sciences and, since my background was not in the health sciences prior to my position in a nursing school library, it was nice to have the opportunity to learn more about this and to see how it’s spreading into other fields. I also found the poster sessions incredibly valuable because they forced me to step out of the academic library focus I had when choosing the sessions and to see what all types of libraries are doing. For example, I learned about projects to recycle old books, and I learned about Reading Public Library’s Saturday cultural events like music and food tasting. I was also able to see the Patron Behavior: Be Aware! poster and learn about patron behavior and library staff safety; this was especially important to me since I’m not only a solo librarian, but I’m also the only library staff person working in a high stress environment.
Although I was only able to attend two days, I learned a lot and I stepped outside the box of my library world. I will continue to attend conferences in the future and to give back to my profession by actively participating in library boards and conferences.
Tom Reinsfelder
Like Christina, this was not my first PaLA conference, but it was my first as a member of the CRD board and included my first presentation at this conference. It was exciting to announce and share some news about our new publication Pennsylvania Libraries: Research & Practice. I also enjoyed being able to see many of the people from around the state who I have been working with, but rarely meet in person. And of course, it is always nice to meet new people and make new connections. The location was excellent. The facilities were very nice, and in some ways unique. It was my first time attending a presentation at a library conference in a movie theater. (As I walked past the popcorn I was directed to theater 4 on the right).
The presentations and poster sessions at PaLA are always interesting, making this one of my favorite conferences to attend. All of the sessions I attended were valuable, but this year one of my favorites was where I learned about he concept of the “Using the Filter Bubble” to engage students (by Allyson Valentine & Laura Wukovitz). If you didn’t make it to PaLA this year, consider making the trip next fall if you can.
Were you able to attend? Please share your thoughts and reflections with us. Also, whether you were able to attend or not, you can view the session handouts here.
A few days ago Project Information Literacy released a new research report called “Learning Curve: How College Graduates Solve Information Problems Once they Join the Workplace.”
The findings are based on interviews with 23 different employers in the U.S. and 33 “recent graduates” from four different college and the universities. The report hopes to give readers a deeper understanding about the different kinds of research strategies students need and are expected to have on the job and as lifelong learners.
According to the report abstract, the study found that “there is a distinct difference between today’s graduates who demonstrated how quickly they found answers online and seasoned employers who needed college hires to use a combination of online and traditional methods to conduct comprehensive research”
This report is the first in a new research initiative at PIL called the “The Passage Studies.” These studies investigate the information transitions young adults go through at critical junctures in their lives.
You can access a PDF of the full report at the following link:
http://projectinfolit.org/pdfs/PIL_fall2012_workplaceStudy_FullReport.pdf
For those who are not familiar with Project Information Literacy, PIL is a “public benefit nonprofit dedicated to conducting ongoing, large-scale research about early adults and their research habits.” There are many more publications and even videos and “smart talks” on their website. Well worth a look!
CRD recently launched Pennsylvania Libraries: Research & Practice (PaLRaP), a scholarly, open access journal. The journal, which was introduced at the PaLA annual conference in Gettysburg on October 1, will share information about the research and practices taking place in Pennsylvania’s academic libraries.
PaLRaP will be peer reviewed by members of the Pennsylvania library community and will be freely available online for anyone to read.
The first issue will be published in March 2013 and will be available at the journal’s website: www.palrap.org. The journal is now accepting submissions for research, practice, and commentary articles and for news items for the March 2013 issue. Guidelines can be found on the journal website, and the priority submission date for consideration for publication in the upcoming issue is January 15.
The journal will initially be published two times per year (March and October) and will provide an opportunity for librarians in Pennsylvania to share their knowledge and experience with practicing librarians across the Commonwealth and beyond. Readers will be exposed to the unique and valuable work of librarians in Pennsylvania that may not be published elsewhere in the library literature. PaLRaP will include research, practice, commentary, and news articles from all areas of librarianship, with a special focus on activities in Pennsylvania’s academic libraries. Open access to the journal will ensure that submissions are distributed widely and freely to all interested readers. When available, audio and video content will supplement text based documents.
This journal is run by a volunteer staff of CRD members, each with two year terms in various journal management positions.
For more information, visit www.palrap.org or contact palrap@mail.pitt.edu.


